Refund policy

Exceptions / non-returnable items

Certain types of items cannot be returned, like  personal care goods ( beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

If you have an issue with postage or damage on arrival please refer below 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at hello@graceskinstudio.com.au